Implementing review tools boosts SEO on Google Business
The challenge:
A small business with not much online presence needed to find a way to boost their SEO and gain more leads using Google Maps.
The Strategy:
We needed to assess a way to increase local online presence with maps. Google maps is crucial to an local business. So upon researching I came across Review Trigger. This was a paid platform that allowed to improve customer relationships between the customer and staff while boosting online visibility by asking for review feedback via sms.
Results:
Once implemented the list of customers were managed. Every service was done, the customers received an automated text message asking for feedback and staff could address issues beforehand through the platform. It was a great relationship management tool that ultimately increase SEO through Google reviews and improved customer service.
Reviews and leads increased by 40% since implementation.
